+44 (0)1436 674922 or john [at] balmillig [dot] co.uk email us
Lomond Guides are committed to protecting the privacy of all personal information obtained from you during any visits to this website and subsequent contact with our organisation.
What information do we collect
This Website does not automatically collect and process any data about you.
When you call our telephone number or email, you may provide your name, contact details, telephone number, email address and postcode. We may record this information so that it can assist with your query or provide details for the basis of a future contract of services.
Linking to other websites
This website may contain links to other websites. A link to a third-party website does not imply endorsement - you must use your own judgement to decide whether the information or service on that website is suitable for your needs. We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.
Other third party content
We embed external content from third-party websites such as Facebook or Paypal. This content is delivered using devices and services provided by such third party sites that can be inserted into our site. We are not responsible for this content.
Information we collect from you
If any data is gathered in relation to your visit to this Website, it does not identify you personally. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:
Our lawful basis for collecting your information
The lawful basis for collecting your information is to either allow us to provide services as part of a contract between us and/or take steps to, at your request, the enter into discussions with a view to providing services to you. We may collect analytical information via Google Analytics on our website to improve the services and information we offer.
Where your data is stored?
We store data on our password-protected computer within our office.
How long do we keep your information?
We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.
Who do we share your information with?
We will not share or sell your data to third parties to use for their own purposes unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
As an individual whose personal data is processed, you have the following rights:
Please note that we cannot delete your information where:
If you have any specific data protection queries or concerns, you can contact us with the details on our contact page.
How can you make a complaint about how your data is processed?
If you are dissatisfied with any aspect of how we process your personal data, you can lodge a complaint with the Information Commissioner’s Office, the data protection regulator in the UK.
Information Commissioner's Office
Tel: 0303 123 1113